Customer Feedback about a Physical Product Case study

Customer Feedback about a Physical Product Case study

Customer Feedback about a Physical Product Case study

In this video, I walk you through a demo of a customer feedback campaign for our Soniva soap. I created a campaign to gather insights on how people perceive the soap's flavor and cleansing power. I also share the specific questions I asked participants to ensure we get valuable feedback. Please take a look and let me know your thoughts on the process!